The cookies taste fresh and delicious.Despite being bagged inside a box, they arrived, unfortunately, with half of them broken. Disappointing.I ordered two bags so I don’t know if it was from the two bags being mushed together or what.I may try ordering just one bag next time or three bags and see if those would be packed more carefully.When I visit the store the cookies are always whole. I don't live near a Trader Joes so I thought I would try and order them. When I got the product there wasn't a whole cookie in the bag, all crumbs. Very disappointed at 8.00 a bag it wasn't a good deal. I can get them at a store cheaper but my daughter wanted them and so I got them. Not happy at all.... The cookies are good when they are a whole.....The two plastic containers I ordered came wrapped only in bubble wrap, no box or any protection at all. Both containers were very damaged, cracked, smashed with crumbs coming out! But they "kindly" put a label on the package saying they were saving me money by their packaging. Contacted seller to no avail, they had my money and that's all that mattered to them. I wouldn't buy anything from these greedy, bait and switch operators. They advertised "Cookies", not "Cookie Crumbs". Common sense would tell anyone cookies need to be packaged in a box with bubble wrap. duh!When the 4 packages of cookies were opened, they were all crumbled! I'm going to notify seller. They're great cookies, but we enjoy them whole.Very expensiveThe cookies came in a 2-pack and almost every cookie was broken. The cookies in the bottom of the containers were not much more than crumbles. I would purchase these in a Trader Joe's but not ever again through the mail.Excellent taste and very crispy! Perfect cookie!Cookies arrived broken and melted. Would be nice to have had better packing to prevent this. The taste of the cookies is good